Customer stories
See how teams use Theymes to build better customer experiences at scale.
Saber Interactive moves player support from Zendesk to Theymes
30% Faster response time 15% Increase in player satisfaction L1 Inquiries handled by Theymes
How Pixel Federation moved nine games to in-game support and turned ticket spikes into one-day problems
9+ Games migrated to unified platform 1 day Incident resolution (from multi-day) 140M+ Players supported
How Critical Force cut ticket volume by 61% with AI-driven multilingual support
61% Reduction in ticket volume 90% AI resolution rate 4/5 Average player satisfaction