Predictable pricing,
unlimited potential
AI credits included in every plan. No surprise costs, pricing that scales with your success.
Starter
Getting started? We want to help you build a great customer experience from day one. Up to 5 seats and 5,000 AI credits included.
- AI-powered multilingual support
- Knowledge base & web widget
- Support app & SDK
- Advanced analytics & dashboards
Engagement
AI-native support for teams looking to scale their operations and customer engagement. Up to 10 seats and 10,000 AI credits included.
- Workflows, triggers & automated routing
- Your own AI bots
- Knowledge base with AI translation
- Web widget, SDK & integrations
- Priority Slack support
Enterprise
Large-scale operations requiring custom solutions and advanced integration capabilities. Volume discounts available.
Let's talk
- Built for large-scale operations
- Integrations with your existing tools
- BPO & external vendor ready
- Dedicated support team
Compare plans in detail
| Starter | Engagement | Enterprise | |
|---|---|---|---|
| Core Platform | |||
| Seats | 5 | 10 | Tailored |
| AI Knowledge Base | |||
| SDK | |||
| Support app | |||
| Troubleshooter | |||
| Collector | |||
| Onboarding | |||
| Integrate from existing tools | — | ||
| AI credits / month | 5,000 | 10,000 | Tailored |
| Support (24/7) | — | Standard business hours | Priority extended + Dedicated 24/7 |
| AI & Automation | |||
| AI assistant | |||
| Multilingual AI | |||
| Automated summarization | |||
| Dictionary | |||
| GenAI Insights | |||
| Knowledge Base translation | |||
| AI Fields | |||
| AI Tags | |||
| Workflows | — | ||
| Triggers | — | ||
| Integration & Communication | |||
| Web widget | |||
| Multi-platform support | |||
| Discord bot | 1 | Tailored | Tailored |
| MCP protocol support | — | ||
| Analytics & Reporting | |||
| Advanced Insights | |||
| Dashboards | |||
| Reporting | |||
| Knowledge gap reports | |||
| Advanced Features | |||
| Routing | Configurable | Configurable | Configurable |
| Live issue automation | |||
| Email & Slack alerts | |||
| Automated ticket QA | Add-on | Add-on | Add-on |
| Workforce management | Add-on | Add-on | Add-on |
| Professional services | — | — | |
| Business specific integrations | — | — | |
| SSO | — | — | |
| SLA | — | ||
| Integration services | — | — | |
Starter
Core Platform
- Seats 5
- AI Knowledge Base
- SDK
- Support app
- Troubleshooter
- Collector
- Onboarding
- Integrate from existing tools —
- AI credits / month 5,000
- Support (24/7) —
AI & Automation
- AI assistant
- Multilingual AI
- Automated summarization
- Dictionary
- GenAI Insights
- Knowledge Base translation
- AI Fields
- AI Tags
- Workflows —
- Triggers —
Integration & Communication
- Web widget
- Multi-platform support
- Discord bot 1
- MCP protocol support —
Analytics & Reporting
- Advanced Insights
- Dashboards
- Reporting
- Knowledge gap reports
Advanced Features
- Routing Configurable
- Live issue automation
- Email & Slack alerts
- Automated ticket QA Add-on
- Workforce management Add-on
- Professional services —
- Business specific integrations —
- SSO —
- SLA —
- Integration services —
Engagement
Core Platform
- Seats 10
- AI Knowledge Base
- SDK
- Support app
- Troubleshooter
- Collector
- Onboarding
- Integrate from existing tools
- AI credits / month 10,000
- Support (24/7) Standard business hours
AI & Automation
- AI assistant
- Multilingual AI
- Automated summarization
- Dictionary
- GenAI Insights
- Knowledge Base translation
- AI Fields
- AI Tags
- Workflows
- Triggers
Integration & Communication
- Web widget
- Multi-platform support
- Discord bot Tailored
- MCP protocol support
Analytics & Reporting
- Advanced Insights
- Dashboards
- Reporting
- Knowledge gap reports
Advanced Features
- Routing Configurable
- Live issue automation
- Email & Slack alerts
- Automated ticket QA Add-on
- Workforce management Add-on
- Professional services —
- Business specific integrations —
- SSO —
- SLA
- Integration services —
Enterprise
Core Platform
- Seats Tailored
- AI Knowledge Base
- SDK
- Support app
- Troubleshooter
- Collector
- Onboarding
- Integrate from existing tools
- AI credits / month Tailored
- Support (24/7) Priority extended + Dedicated 24/7
AI & Automation
- AI assistant
- Multilingual AI
- Automated summarization
- Dictionary
- GenAI Insights
- Knowledge Base translation
- AI Fields
- AI Tags
- Workflows
- Triggers
Integration & Communication
- Web widget
- Multi-platform support
- Discord bot Tailored
- MCP protocol support
Analytics & Reporting
- Advanced Insights
- Dashboards
- Reporting
- Knowledge gap reports
Advanced Features
- Routing Configurable
- Live issue automation
- Email & Slack alerts
- Automated ticket QA Add-on
- Workforce management Add-on
- Professional services
- Business specific integrations
- SSO
- SLA
- Integration services
Frequently asked questions
What are AI credits?
AI credits are used each time Theymes processes a conversation or generates an insight using AI. The amount consumed depends on the complexity of the interaction. All plans include a generous monthly allocation, and we'll work with you if you need more.
Can I add more seats?
Each plan comes with a set number of seats. If you need more, you can upgrade to a higher plan or contact us for a custom arrangement that fits your team size.
Can I switch plans later?
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
How does pricing scale?
Our pricing scales with the value you get, not with support volume. As your operations grow, we work with you to find the right plan that keeps costs predictable.
Can I try Theymes before committing?
Yes. We offer a guided onboarding experience where we help you set up Theymes and see results with your own data. No commitment required — get started and see the value for yourself.
What integrations are supported?
Theymes integrates with popular tools including Discord, Slack, and custom platforms via our SDK and API. Enterprise plans include custom integration support. We also support the MCP protocol for use with AI assistants like Claude, ChatGPT, and Gemini.
Not sure which plan is right?
We'll help you find the setup that fits your team and operations. No pressure, no commitment.