Theymes

Our Pricing Plans

Explore our pricing options, which are designed to cater to a variety of needs. Please note that specific pricing details are available upon request.

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Challenger

When you need to get started with the basics

SDK
Support Application Knowledge base

  1. Limited users
  2. Limited games
  3. Up to 200 free tickets
    You can issue up to 200 tickets for free each month
  4. Setup instructions
  5. iOS, Android, Web
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Explorer

When things are starting to get serious

SDK
Support Application Knowledge base

  1. Unlimited users
  2. Unlimited games
  3. Knowledge base
  4. Targeted surveys
  5. iOS, Android, Web
  6. Issue tracking & voting
  7. Automation
  8. Analytics
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Early adopter discount

Enterprise

When support is essential part of your strategy.

SDK
Support Application + AI Knowledge base + AI

  1. Custom integrations
  2. Priority support
    Get priority support from our team through Slack
  3. SSO + SAML
  4. Knowledge base AI translations
    Instantly translate your knowledge base content up to +30 languages
  5. iOS, Android, Web, Consoles
  6. Interactive Knowledge base
    Build interactive knowledge base articles that help the player to solve their issues
  7. Knowledge base automation
  8. AI Search & Actions
    Quick actions by utilising natural language
  9. Ticket automation
  10. Multilingual support
    New Enables real-time, two-way translation of messages between players and agents.
  11. VIP player support
    Automation to target your most valuable players
  12. Ticket summarization
    All conversations are automatically summarised
  13. Discord Bot
    New Utilize our GenAI Discord bot to help your community
  14. Custom knowledge base domain
    Use your own domain for the support portal
  15. Advanced reports
    Quickly identify what affects your player satisfaction ❤️
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