Challenger
SDK
Support Application
Knowledge base
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Limited users
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Limited games
- Up to 200 free ticketsYou can issue up to 200 tickets for free each month
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Setup instructions
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iOS, Android, Web
Explorer
SDK
Support Application
Knowledge base
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Unlimited users
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Unlimited games
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Knowledge base
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Targeted surveys
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iOS, Android, Web
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Issue tracking & voting
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Automation
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Analytics
Early adopter discount
Enterprise
SDK
Support Application + AI
Knowledge base + AI
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Custom integrations
- Priority supportGet priority support from our team through Slack
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SSO + SAML
- Knowledge base AI translationsInstantly translate your knowledge base content up to +30 languages
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iOS, Android, Web, Consoles
- Interactive Knowledge baseBuild interactive knowledge base articles that help the player to solve their issues
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Knowledge base automation
- AI Search & ActionsQuick actions by utilising natural language
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Ticket automation
- Multilingual supportNew Enables real-time, two-way translation of messages between players and agents.
- VIP player supportAutomation to target your most valuable players
- Ticket summarizationAll conversations are automatically summarised
- Custom knowledge base domainUse your own domain for the support portal
- Advanced reportsQuickly identify what affects your player satisfaction ❤️