Knowledge Base

Guided and interactive self-help, helping the players with their issues.

Always have a single source of truth for your knowledge base languages that you want to support.

Automatically go from English to the languages you want to support with the help of AI

Whenever you update your knowledge base, the languages you want to support will be updated automatically.

EN

ES
FR
DE
IT
PT
FI
JA
KO

Track deflection

See detailed analytics on how your deflection is going

Multiplatform

Target specific platforms, like iOS, Android, or your website

Instant translations

Update your knowledge base in seconds to multiple languages

Include automation

Collect information from the users and automate your processes

Analytics

See detailed performance between languages

Compare how different articles are deflecting across all the languages your game supports.

Automate

Instantly update all your languages with a single click

No need to manually update each language, just update the English version and KB will handle the rest.

AI

Knowledge base information immediately at your fingertips

Whatever is in the knowledge base, quickly and easily find the information you need.

Ready to leave outdated support behind?

You deserve a player support solution that evolves with your needs. Let's find out what that looks like for you.

Checkmark Effortless migration from your current setup
Checkmark Built with community & player support professionals
Checkmark Best in class in-game SDK