Knowledge Base

Self-service support
powered by AI

Guided and interactive self-help for your customers. Always have a single source of truth, instantly translated into every language you support.

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Multilingual

From English to every language with AI

Whenever you update your knowledge base, every supported language updates automatically.

EN

ES
FR
DE
IT
PT
FI
JA
KO

Track deflection

See detailed analytics on how your deflection is going

Multiplatform

Target specific platforms, like iOS, Android, or your website

Instant translations

Update your knowledge base in seconds to multiple languages

Include automation

Collect information from users and automate your processes

Analytics

Detailed performance between languages

Compare how different articles are deflecting across all the languages you support. See what's working and where to improve.

Automate

Update all languages with a single click

No need to manually update each language. Update the English version and the knowledge base handles the rest automatically.

AI

Knowledge at your fingertips

Whatever is in the knowledge base, quickly and easily find the information you need. AI-powered search surfaces the right answers instantly.

Ready to deflect tickets with AI?

See how our knowledge base helps your customers help themselves.

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Book a discovery call

Let's explore what Theymes can do for your team

45 minutes. No pressure. We'll walk through your setup and see if Theymes is a good fit.