Knowledge Base

Guided and interactive self-help, helping the players with their issues.

Always have a single source of truth for your knowledge base languages that you want to support.

Automatically go from English to the languages you want to support with the help of AI

Whenever you update your knowledge base, the languages you want to support will be updated automatically.

EN

ES
FR
DE
IT
PT
FI
JA
KO

Track deflection

See detailed analytics on how your deflection is going

Multiplatform

Target specific platforms, like iOS, Android, or your website

Instant translations

Update your knowledge base in seconds to multiple languages

Include automation

Collect information from the users and automate your processes

Analytics

See detailed performance between languages

Compare how different articles are deflecting across all the languages your game supports.

Automate

Instantly update all your languages with a single click

No need to manually update each language, just update the English version and KB will handle the rest.

AI

Knowledge base information immediately at your fingertips

Whatever is in the knowledge base, quickly and easily find the information you need.

Ready to leave legacy support systems behind?

Hands-on 30min demo

Book a short session with us and we’ll show you how our AI-driven knowledge base can instantly cut down repetitive player questions and keep your team focused on what matters.

No commitment trial

We'll run a no-commitment trial based on your player issues and show you how our system can handle real player tickets. You keep the insights, no strings attached.

All channel support

We work side by side with your team, supporting every channel players use; in-game, web, email, and even Discord. Together we build player support that feels natural, fast, and future-proof.