While not building, we sometimes write our thoughts and share.

Discord bot for gaming communities
3/25/2025 - Two bot interactions read

Discord bot for gaming communities

Community managers in gaming already juggle more tasks than a raid healer. Answering repetitive player queries shouldn’t add to their workload. That's exactly why we've crafted our Discord bot, designed to integrate...

 OpenAI and Theymes: Establishing Zero Data Retention
2/10/2025 - 1 minute read

OpenAI and Theymes: Establishing Zero Data Retention

We are excited to announce a new agreement with OpenAI that sets a standard for data privacy when utilizing LLM systems. Under the Zero Data Retention (ZDR), any data processed by OpenAI is not stored beyond what is immediately needed.

AI Driven Knowledge base setup for gaming
1/23/2025 - Many tickets read

AI Driven Knowledge base setup for gaming

Learn how gaming companies can create an effective knowledge base to enhance player support and streamline issue resolution.

 November updates
11/30/2024 - Few translations to read

November updates

Events, Quality of life improvements, Multilingual automations and more.

 Friends of Theymes: tinyBuild partners with Theymes to support a portfolio of over 70 Games
11/22/2024 - 5 minutes read

Friends of Theymes: tinyBuild partners with Theymes to support a portfolio of over 70 Games

Theymes recently partnered with tinyBuild Games, a leading publisher known for its diverse portfolio of popular indie titles.

 October updates
10/31/2024 - 7 VIP tickets read

October updates

In our October update, we’re excited to share major strides across our platform, from launching cross-game article linking and enhanced translation control to completing our SDK development for iOS, Android, and Unity.

 Friends of Theymes: Pioneering GenAI community support with Klang Games
10/7/2024 - 5 minutes read

Friends of Theymes: Pioneering GenAI community support with Klang Games

Ever heard of SEED? No, not the things you plant in your garden. We're talking about Klang Games' massive Society Simulator that's set to redefine the MMO landscape.

 September updates
9/30/2024 - A few VIP tickets read

September updates

We’ve rolled out essential updates this month to enhance your player support experience with new tools for customization and improved AI-driven features.

 Advancing Player Support: A monthly look at our journey
8/30/2024 - 10 tickets read

Advancing Player Support: A monthly look at our journey

Wonderful August

 How to start customer support for my players
7/26/2024 - Two emails read

How to start customer support for my players

This article guides to player support by initiating effective customer support for their players, emphasizing the critical first step of actively listening to player feedback

 Theymes goes Gamescom
7/19/2024 - 1 Ticket read

Theymes goes Gamescom

We are going to the Gamescom 2024

 Tech Tales, Part 1: Our take on microservices
4/4/2024 - 10 minutes read

Tech Tales, Part 1: Our take on microservices

Our first entry in a series of blog posts discusses our take on micro-services architecture.

 Heading out to the GDC 2024
2/27/2024 - Two tickets read

Heading out to the GDC 2024

We're excited to go Game Developer Conference this year, a key event in the gaming world. With over 30,000 expected to attend, it's a huge opportunity for us to learn and connect. The size of the event makes our head spin.

 Our new office
1/19/2024 - Pretty fast read

Our new office

Take a look around our new office and a lonely printer.