We are excited to announce a new agreement with OpenAI that sets a standard for data privacy when utilizing LLM systems. Under the Zero Data Retention (ZDR), any data processed by OpenAI is not stored beyond what is immediately needed. This move gives our enterprise clients confidence that sensitive information is treated with extra care and that players can enjoy a safer gaming experience. OpenAI has committed to not logging or saving customer content for human review or persistent storage. In simple terms, the actual content does not get recorded or stored once it has been used for its intended purpose.
Future proof solutions with “Hot-swap” and BYOM (Bring Your Own Model)
Our system is built with tomorrow in mind. We believe that in the future where models and versions can be "Hot-Swapped" to different use cases. Our system has been built in a way that we can quickly add new models and versions to our existing features.
This approach even lets our customers introduce their own custom-tuned models as their needs evolve. As more organizations create models designed for specific tasks, our platform stands ready to support these changes. We remain dedicated to keeping up with the latest innovations so that our system always meets the unique requirements of each customer.
Continuous model performance monitoring
Our system utilizes different models in different scenarios and tasks. There is no one-size-fits-it-all. One good example out of this is 'AI Agent' approach when a system can have multiple agents tasked to do specific tasks. These agents might be utilizing different models and versions that works the best and cost efficiently in the given task. We watch performance closely and refine what we deliver on a regular basis.