Theymes

Customer support software tailored for gaming companies

Software that is built with player support and community management in mind.

+10 Wisdom

Next-Level Analytics

Next-Level Analytics

+3 All attributes

AI Super Search

AI Super Search

+5 All attributes

Epic API

Epic API

True deflecting

Build powerful automations to deflect players without ever creating any tickets.

Read more about our Support Application

+3 Intellect

GenAI driven Knowledge Base

GenAI driven Knowledge Base Read more

+4 Agility

Easy to integrate SDK for iOS, Android, Unity

Easy to integrate SDK for iOS, Android, Unity Read more

+5 All Attributes

Founders' Unrivaled Support

Founders' Unrivaled Support Read more

Automatic insights from the tickets

72
Players crashing when opening inventory
25
Duplicated charges with purchases
15
Harrasment & provoking issues

These are also in the pot

Quick assign

Instant task delegation, as quickly as snapping your fingers

Advanced search

Find data like hidden Easter eggs.

Interactive FAQs

FAQs that guide like in-game tutorials.

Issue voting

Community-driven priorities, game-style.

Deep linking

Teleport users right where they need to be.

VIP support

Exclusive support, secret level style.

Targeted surveys

Pinpoint feedback like aiming for high scores.

And more

Make a wish, see it on our next update.

Frequently Asked Questions

What is Theymes? +

I'm not sure where to start supporting my players, can you help? +

How does Theymes' knowledge base help gaming companies? +

What are the benefits of Theymes' in-game SDK integration? +

How does Theymes' multilingual support app work? +

Does Theymes offer analytics and reporting capabilities? +

Do you support email channel? +

How is your solution different than Helpshift? +

Can Theymes integrate with our existing support tools and systems? +

Ready to start your next chapter with the latest and greatest Support Software?

Whether you’re already up and running or wondering where to begin, we have the perfect approach to kick things off for you.