Co-built together with player support experts from multiple gaming companies.
Enhancing every part of the software for the customer support
UX
Focus to speed
Quickly resume to the conversations whenever you see the player is getting back to you.
UX
Quick glance
Quickly glance other conversations and get a quick understanding of the issue.
AI
Natural Language Search
No need to apply multiple filters and manipulate checkboxes. Simply describe what you want to see.
Automatic insights from the tickets
We look through all the conversations automatically and give you reports where the issues are
72 Players crashing when opening inventory
25 Duplicated charges with purchases
15 Harrasment & provoking issues
True deflecting
Build powerful automations to deflect players without ever creating any tickets.
Combine your knowledge base articles with our powerful collectors and build automated flows to deflect players
before any tickets are ever created. Our automations are easier and more cost effective than traditional bots.
We can even surface the exact help the user is looking for by leveraging what we know about the player.
Ready to leave legacy support systems behind?
Hands-on 30min demo
Book a short session with us and we’ll show you how our AI-driven knowledge base can instantly cut down repetitive player questions and keep your team focused on what matters.
No commitment trial
We'll run a no-commitment trial based on your player issues and show you how our system can handle real player tickets. You keep the insights, no strings attached.
All channel support
We work side by side with your team, supporting every channel players use; in-game, web, email, and even Discord. Together we build player support that feels natural, fast, and future-proof.
