AI Powered Support Application

An application that supercharges your operations

Co-built together with player support experts from multiple gaming companies.

Enhancing every part of the software for the customer support

UX

Focus to speed

Quickly resume to the conversations whenever you see the player is getting back to you.

UX

Quick glance

Quickly glance other conversations and get a quick understanding of the issue.

AI

Natural Language Search

No need to apply multiple filters and manipulate checkboxes. Simply describe what you want to see.

Automatic insights from the tickets

We look through all the conversations automatically and give you reports where the issues are

72
Players crashing when opening inventory
25
Duplicated charges with purchases
15
Harrasment & provoking issues

True deflecting

Build powerful automations to deflect players without ever creating any tickets.

Combine your knowledge base articles with our powerful collectors and build automated flows to deflect players before any tickets are ever created. Our automations are easier and more cost effective than traditional bots.

We can even surface the exact help the user is looking for by leveraging what we know about the player.

Ready to leave outdated support behind?

You deserve a player support solution that evolves with your needs. Let's find out what that looks like for you.

Checkmark Effortless migration from your current setup
Checkmark Built with community & player support professionals
Checkmark Best in class in-game SDK