Product

Latest updates

Web widget

Our web widget is now available to be easily embedded into your website.

Discord bot

We have just released a new version of our Discord bot that automatically knows everything about the Knowledge base.

AI Search

Support application now utilises NLP to help you find the information you need.

See all updates

Knowledge Base

Guided and interactive self-help, helping the players with their issues.

Support Application

An application that supercharges your operations

In-Game SDK

Include our SDK in your game to provide instant support.

Updates Pricing Blog About Book a demo

AI Powered Support Application

An application that supercharges your operations

Co-built together with player support experts from multiple gaming companies.

Enhancing every part of the software for the customer support

Focus to speed

Quickly resume to the conversations whenever you see the player is getting back to you.

Quick glance

Quickly glance other conversations and get a quick understanding of the issue.

Natural Language Search

No need to apply multiple filters and manipulate checkboxes. Simply describe what you want to see.

Automatic insights from the tickets

We look through all the conversations automatically and give you reports where the issues are

72
Players crashing when opening inventory

25
Duplicated charges with purchases

15
Harrasment & provoking issues

True deflecting

Build powerful automations to deflect players without ever creating any tickets.

Combine your knowledge base articles with our powerful collectors and build automated flows to deflect players before any tickets are ever created. Our automations are easier and more cost effective than traditional bots.

We can even surface the exact help the user is looking for by leveraging what we know about the player.

Ready to start your next chapter with the latest and greatest Support Software?

Whether you’re already up and running or wondering where to begin, we have the perfect approach to kick things off for you.