Generate knowledge base articles automatically
Turn recurring support questions into published knowledge base articles. Theymes MCP analyzes resolved tickets and creates draft articles in Notion.
Most knowledge bases are incomplete. Teams know which questions come up repeatedly, but writing and publishing articles always gets deprioritized. The gap between what customers ask and what the KB covers keeps growing.
Theymes MCP closes that gap automatically. It analyzes your resolved support conversations, identifies the most common unanswered questions, and generates complete knowledge base articles ready for review.
Articles are created in your Notion workspace with proper formatting, step-by-step instructions, and contextual information pulled directly from how your team actually resolved these issues.
Connect your support data and Notion
Link your support platform and Notion workspace to Theymes MCP. The system reads resolved conversations to understand how issues are actually solved.
Generate articles
Run /theymes generate-kb to analyze recent tickets and create draft articles. Specify topics, time ranges, or let the AI identify the highest-impact gaps automatically.
Review and publish
Draft articles appear in your Notion workspace with suggested titles, content structure, and related articles. Review, edit if needed, and publish.
How it works
Three steps to operational intelligence
Connect
Link your support tools through the Theymes MCP server. Works with any MCP-compatible AI assistant.
Ask
Run commands in Claude, ChatGPT, or your internal AI tools. Natural language or structured commands, both work.
Build your own MCP
Create custom MCP integrations tailored to your workflows. Connect your own tools and data sources.
Get startedWhat you get
- Auto-generated articles from resolved support conversations
- Gap analysis showing which topics need coverage
- Properly formatted drafts in your Notion workspace
- Reduced ticket volume as self-service coverage improves
- Consistent tone and structure across all articles
Explore more MCP use cases
View all MCP tools