For Game Studios

Ship support
that scales with
your players.

Integrate our SDK in minutes. Auto-resolve common tickets. Keep players in-game and happy.

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theymes.config.ts
import { Theymes } from '@theymes/sdk'   const support = new Theymes({   gameId: 'your-game-id',   apiKey: process.env.THEYMES_KEY,   features: {     autoResolve: true,     sentiment: true,     inGameWidget: true,   } })   support.connect()
Connected — 3 games active
THE REALITY CHECK

Sound familiar?

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Without Theymes

✕

Every patch and event creates a ticket avalanche you can't control

✕

Players leave the game to get help — and many never come back

✕

Support tools built for SaaS, not gaming, forcing painful workarounds

✕

No visibility into player identity, game state, or purchase history

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With Theymes

✓

AI auto-groups and resolves patch-related tickets before they pile up

✓

In-game SDK keeps players supported without breaking immersion

✓

Built for gaming from day one — player verification, live ops, Discord

✓

Full player context: purchases, platform, game state, support history

BUILT FOR GAMES

The tools your studio needs

Scroll through the features that make Theymes the gaming-native support platform.

Platform feature demo
THE BIGGER PICTURE

Support as a competitive advantage

When your support scales with your games, everyone wins.

Unified multi-game support dashboard
sports_esports
9+

Multi-Game Platform

Manage support for all your games from a single dashboard. Shared knowledge, unified analytics.

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140M+

140M+ Players Served

Proven at scale with studios like Pixel Federation, TinyBuild, and Saber Interactive.

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94%

94% Deflection

AI resolves the majority of common issues before they ever reach a human agent.

9+ Games on One Platform
140M+ Players Supported
94% Ticket Deflection
1 day Incident Resolution
PLATFORM FEATURES

Everything your studio needs

From SDK integration to AI-powered deflection, built for games from day one.

smartphone

Native SDK

Drop-in SDK for iOS, Android, and web. Players get help without leaving your game.

forum

Discord Integration

Automated support in your Discord community. Convert threads into tickets seamlessly.

language

50+ Language Support

Auto-translate your knowledge base and agent responses to reach every player globally.

verified_user

Player Verification

Verify player identity with in-game data. Prevent fraud and ensure secure support.

monitoring

Live Ops Monitoring

Detect ticket spikes from patches, events, and launches. Auto-group and resolve fast.

api

API & Webhooks

Full REST API and webhook support. Integrate with your game backend, analytics, and CI/CD.

“
“We migrated 9 games to Theymes and the difference was immediate. Incidents that used to take days now resolve in hours. Our players are happier and our team finally has the tools they deserve.”
Peter Valentik VP of Operations, Pixel Federation

Build games players love.
We'll handle the support.

Join studios like Pixel Federation, TinyBuild, and Saber Interactive.
The gaming-native support platform that scales with you.

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